Written on 15 May 2012
Technical Support
Have you found previously that a company will often build you a website/web application and then once it is finished just disappear and leave you to it?
At TheDevTeam we are always here to help.
If you are one of our clients and you are experiencing problems we will help you out as best as we can to resolve the issue.
You will recieve proper training with each website that we build explaining how every part of it works, so that you can properly manage your business.
Telephone training/assistance and tutorial manuals are provided with regards to using our CMS, and if you are still stuck, further guidance is always at hand.
In- house guidance
When a telephone chat just isn't sufficient, we will offer you to come into our offices and meet up with us to talk through anything that you may require.
This may include technical problems that are difficult to explain over the phone, the beginning of a new project that you would like us to get involved with, or any other issue.
Our office is only a 5 minute walk from St Leonards Warrior Square train station, so it is easy for most people to get to us.
If you would like to arrange a meeting to discuss our services, please feel free to give us a call. All of our contact details are on the 'Contact Us' page.
Related to Technical Support
We are specialist software developers.
We work as a team and have a range of skills that enable us to deliver useful results very quickly
For well-defined projects we are happy to provide a fixed price quote for meeting objectives, with stage payments at agreed milestones.
If the project is more open ended we will work on an hourly rate and provide access to a collaboration tool that enables the client to track costs in detail and request work
In providing an hourly rate we recognise that it begs the question "how much can you get done in an hour?"
TheDevTeam Terms & Conditions of business
If you are a design agency, looking for a development company to handle the back-end of any particular project you may have, we can help you.
TheDevTeam has been working alongside Unique Magazines for several years as part of their core development team, to build and strengthen their online magazine distribution business.