We are bespoke software developers with over 22 years experience of making things work, we have a wide range of Web Development tools that we can rapidly bring to bear on any problem and are confident of delivering on our promises In many cases we have worked with our clients for over 10 years covering East Sussex and surrounding areas
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    Web Development

    Web Development from The Dev Team The websites and web applications that we build are more akin to bespoke software applications than traditional websites. They incorporate complex business logic and processes from stock control and fulfilment to CRM functionality and data manipulation tools.

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    Software Development

    Software Development from The Dev Team Whether it's websites, web applications, PC based software, services or server based software we've got tonnes of development experience going back more than 20 years.

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    Project Management

    Project Management from The Dev Team Project Management is all about having good tools to collaborate and a team able to deliver

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    Dynamic Mapping

    Dynamic Mapping from The Dev Team It's quick, easy and inexpensive (if you know how). One of the biggest advances over the last few years has been the ability for anybody to gather longitude and latitude information and then plot it onto maps. If you're not already doing it then contact us to find out how you can.

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    Search Engine Optimization

    Search Engine Optimization from The Dev Team For most websites, being accessible to Google is probably the most important requirement. The only way that this can be done is to make it carefully thought out and integrated part of your website. If anybody phones up offering to get you to the top of the search engine rankings for a few hundred pounds, don't believe them.

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    Data Visualisation

    Big Data & Data Visualisation

    Big Data & Data Visualisation from The Dev Team The amount of data that we, as humankind, are collecting is increasing exponentially. If you know what to do with the data, as we do, it can also be turned into a vital competitive advantage and business critical information that makes a real difference....

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    E-Commerce from The Dev Team Shopping carts, online shops and taking payments online is one of the more standard implementations in a website but the choice available to you is huge. We can help you implement your online shop whether it's a 3rd party plugin or built from scratch. We've done it all!

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    Collaboration Tools

    Collaboration Tools from The Dev Team The ability to work on the same documents, build specifications together, build projects together, share ideas and collaborate are essential for modern business. Effective collaboration is at the core of every project that we work on and we use a variety to tools and skill-sets to facilitate this.

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    Construction from The Dev Team Denaploy has been deeply involved in may aspects of the construction industry since its inception and has worked with Main Contractors, Sub-contractors, Architects, Surveyors and CDMCs. We understand the pressures of the industry and its sometime arcane vocabulary.

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    Property from The Dev Team There are over 22 million homes in the UK and we move once every six years on average throughout our lifetime. That's a lot of data and we deal with a good proportion of it.

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    Not for Profit & Charities

    Not for Profit & Charities from The Dev Team We do a number of different projects for Charities and Not for Profit organisations. Most of the problems needing to be solved are still the same and it suits our skillset to have a more hands-on approach to the project management.

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    Publishing from The Dev Team We've been working with publishing companies for over 20 years now, most notably for one of our major clients If you're after a fully integrated stock control and automatic ordering system or something as simple as data feed integration then look no further.

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    Blue Chip

    Blue Chip

    Blue Chip from The Dev Team We've worked with many blue chip companies over the last 20 years and continue to receive work on a regular basis underlying the fact that we are competitively priced and possess a skills that are hard to come by even for companies with thousands of employees.

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    International from The Dev Team The World is getting smaller by the day and the ability to work at a desk thousands of miles away is something we've been doing for years. Why let the logistics of getting from A to B get in the way of getting the software solutions you need when everything from meetings to deployment can be done remotely?

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    Eclipse Mininingware

    Eclipse Mininingware from The Dev Team Our Eclipse Miningware Solution is a cost effective solution for any startup mining company.

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    Small Business

    Small Businesses

    Small Businesses from The Dev Team Even if you've got a small business then you can afford a big IT department because you'll be hiring our skills and services for a fraction of the time and therefore cost compared to hiring permanent staff.

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    Joint Ventures

    Joint Ventures

    Joint Ventures from The Dev Team One of the downfalls of working in IT is that everybody and his dog has an idea of how they're going to make a fortune with the Internet. They usually have no money to invest but they do know somebody in the industry who might listen. Sometimes they do listen....

The continuing evolution of the internet creates many business opportunities needing specialist IT skills.

That's where we fit in. We are a highly skilled collective who are more than a match for most blue chip companies internal IT departments.

We're here to make IT and the Internet work for you.

Written on 13 May 2004

O&M manuals go Digital

The digital option - CD or Intranet

(Example Website

Whenever a building is renovated or a new building is handed over, one of the final steps is to hand over the Operations and Maintenance Manual.  This is typically a giant set of documents that contains all the information that future facilities managers will need – everything from the recommended cleaning fluids for the carpets, to the CAD drawings for the wiring ducts; from spare parts lists for the lifts to recommended maintenance procedures for the security system.

In most cases the manual is actually hundreds of pages of documents, all painstakingly indexed and copied and filed in one massive set of folders that everybody hopes will be kept safe for the times when they are needed.

At the end of 2003 Overbury plc approached Denaploy and asked them to come up with an alternative that would bring this element of the building industry up to date.

The brief

  • Create something that will be easier for the facilities manager to use.
  • Make it easier to compile the manual from all the different documents coming in from all sorts of different sources
  • Create a ‘house style’ for Overbury and make sure that the whole process can be completed without any delay to the very tight timetable needed to meet their ‘perfect delivery’ timetable for handing over the jobs.

"Overbury has a long standing commitment to creating continuous improvements in the service we offer to our clients. Delivering better O&M manuals that are easier to use, more accessible at the moment that they are required, and more secure, was a clear opportunity to deliver such an improvement.

We were delighted by the way in which Denaploy rapidly got to grips with the complex requirements of the process and delivered a service that was easy for us to work with and is a clear step towards setting a new benchmark for O&M manuals in the industry"

Andy Wright – Project Manager Overbury


The benefits of having a digital version of the manual as well as the paper version, are obvious (see boxes), but to make it all work required 3 separate elements to be bought together. And, of course, it is vital that the project managers themselves maintain complete control over the content and ensure that it is correct.

  • Standard formatting
    All documents have to be converted to a standard format that makes it easier for the user to navigate around them.  Eg standard numbering, page referencing, etc. This is not always easy as the suppliers are not all able to create do this reliably even when supplied with the necessary templates.
  • Document Control
    Lots of additional documents have to be referenced and they may be in any sort of format from .pdf to dwg. An additional complication is that these documents are often very similar to each other and need to be carefully managed.
  • Indexing
    The final process is to index the standard documents to create an index and search facility.

To make this process work Denaploy created a private website that all those associated with the construction of the manual can use to upload the documents and their associated files as soon as they are ready.  They then vet the formatting and convert those that need it into the house style, and manage the whole process.

An ancillary advantage of the website is that all the documents are made visible to the project managers within Overbury so they can track progress and make sure that everything is delivered on time and to plan.

The problems with paper

  • The shear bulk of the full manual is difficult to handle and means that it is probably not always accessible at the time and place it is needed.
  • Pages that are extracted in order to solve an immediate problem when it arises, are often not put back or are mis-filed after the emergency.  They are then not available the next time they are needed.
  • It is not easy to find all the information you want – the telephone number of the support company may be in Vol 1, the wiring diagram will be in Vol 3, the list of spare parts are in Vol 4 etc.

The benefit of CD or Intranet

  • The whole manual will fit onto a standard CD and can therefore be given to all those that might need to use it.
  • You print the documents that you need, when you need them, so they are never lost (the software needed to read specialist files such as CAD drawings is included in the CD)
  • A search facility build into the CD enables you to search for all references to the issue that you are interested in, and browse through them very quickly.

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